Privacy policy

By accessing or using this Site, you are consenting to the collection, use and disclosure of your Personal Information as set forth in this Privacy Policy.

This statement covers the way in which Vetsonic (UK) Ltd handles the personal details you provide. “Personal data” is information which says something or could say something about a natural person. Examples of personal data include; your name, e-mail address, telephone number, credit card information, or any information you may provide when you create an account on our website.

The personal information you provide to us is collected and used in the performance of any agreement/transaction with you. This applies both to our customers and to parties with whom we purchase goods/services.

You are not obliged to provide us with your personal information. If you provide us with incorrect or insufficient personal data, it is possible we cannot perform the aforementioned activities.

Transfer to third parties

In connection with the execution of the agreement, it is possible that we may provide your personal data to parties in our assignment to carry out work. We also use external server space for the storage of our sales and purchasing information, which includes your personal data. Your personal data is therefore provided to our server room provider. Furthermore, we occasionally use a newsletter mailing service, so your personal data will be passed onto the provider of this service.

Direct marketing

If you have given us permission, we will store and use the personal data you have provided in order to inform you by email of our existing/new services, special offers or new products. Every time you receive such an email you have the opportunity to unsubscribe from any future emails. See the unsubscribe link at the bottom of each mailing.

Retention of Information

We may keep your Personal Information for as long as is necessary for our business purposes. If you subsequently withdraw your consent and we have no other lawful basis to continue processing your Personal Information, we will delete your Personal Information.

Your rights

You have the right:

To view/obtain your own personal data. To change your personal details if they contain inaccuracies. To delete your own personal data or to have its use restricted.

Data Breaches

In line with GDPR, breaches will be reported to the Information Commissioner’s Office within 72 hours. In the case of a major breach affecting your data or data you have provided to us, we will contact you.

Please inform us of any breaches that affect you and have affected our data or data that we have provided to you.